Client Engagement Agreement
LaunchPath ENGAGEMENT AGREEMENT
1. LaunchPath SERVICES
LaunchPath agrees to provide employment coaching and career development services to the Client, which may include but are not limited to:
● Education and Employment assessment, Personal Narrative creation
● Career path, Employment landscape and Job search strategy development
● Resume & LinkedIn optimization, social media development and engagement
● Search Process: tools, activities, tracking, AI awareness, non-traditional methods
● Business Communication: education and skills development
● Networking process: education, implementation and practice
● Interviewing process: education, skill development and practice
● Offer and Future: offer management practices, future development strategies
The specific scope of services will be determined collaboratively between LaunchPath and Client based on the Client’s individual needs and goals.
2. TERM AND SCHEDULE
Start Date: __________________________________
Sessions will be scheduled by mutual agreement, Monday-Friday. LaunchPath will make reasonable efforts to accommodate the Client’s scheduling preferences and requirements.
Our coaching program is structured to be followed on a consistent, weekly basis to ensure maximum progress, momentum, and accountability, leading to timely completion of your goals. However, we recognize that our clients have diverse educational, employment, family, and holiday schedules. We have built flexibility into the program delivery to accommodate these commitments. While the expectation is consistent weekly engagement, your coach will work with you to make reasonable adjustments to the schedule when necessary. This flexibility is designed to support, not delay, your long-term success.
3. FEES AND PAYMENT
Payment Methods: LaunchPath accepts a variety of payment methods.
Payments are due within 7 days of invoice. Late payments may result in suspension of services until the account is current.
Client agrees to pay the Total Program Fee, regardless of whether Client completes the full program. If at any point the Client elects to discontinue participation in the program or in the event of a payment default, the entire remaining outstanding balance of the Total Program Fee will become immediately due and payable. LaunchPath reserves the right to pursue collection of the full accelerated balance through legal means.
4. REFUND POLICY
LaunchPath’s Program Fee becomes non-refundable after completion of the first engagement module. If the Client wishes to terminate services up to the completion of the first engagement module and provides timely written notice of termination, LaunchPath will refund all monies paid to that point.
5. PROGRAM PAUSE
Program Pause: a client may request to pause their coaching program for a period not to exceed forty-five (45) days. Any such request must be submitted to and mutually agreed upon in writing by LaunchPath.
If a client pauses the program without the prior agreement of LaunchPath (cancels, or does not attend or schedule sessions), or if the client takes a pause that exceeds forty-five (45) days, the engagement agreement shall be deemed terminated by the client. Upon such termination, all remaining unpaid fees and costs under the terms of this agreement become immediately due and payable by Client/Payer to LaunchPath.
6. DEFINING THE PARTIES TO THE AGREEMENT
For the purposes of this Engagement Agreement, the following terms and definitions shall apply:
The Client (The Student)
The Client is defined as the program participant receiving coaching services from LaunchPath. The Client is the direct beneficiary of the program and holds primary responsibility for engagement, participation, and adherence to all programmatic requirements.
Client Engagement Responsibilities:
● Program Participation: The Client is solely responsible for attending scheduled sessions, completing assigned coursework / action items and maintaining consistent communication with the LaunchPath coach.
● Confidentiality: The Client understands and agrees that all communications and content shared within the coaching sessions are subject to the Confidentiality and Privacy terms outlined in this Agreement.
The Payer (The Financially Responsible Party)
The Payer is the individual or entity who agrees to be financially responsible for all fees and costs associated with the services provided by LaunchPath to the Client. The Payer may or may not be the recipient of the coaching services.
Payer Financial Responsibilities:
● Payment Obligation: The Payer agrees to be solely responsible for the timely payment of all fees, according to the Payment Schedule and Financial Terms specified in this Agreement.
● Termination Consequences: The Payer understands and accepts that in the event of termination (including termination due to a Client-initiated program pause), they are responsible for all remaining, unpaid fees.
● Non-Interference: The Payer acknowledges that the coaching relationship and program content are confidential and professional. The Payer agrees not to interfere with the coaching process, the communication between the Client and the coach, or the confidentiality of the sessions.
LaunchPath
LaunchPath is defined as the business entity LaunchPath LLC (represented by your Coach, and all Principals and Employees).
7. CLIENT ‘GOOD FAITH’ RESPONSIBILITIES
The Client agrees to:
● Attend scheduled sessions on time and prepared
● Complete any agreed-upon assignments or homework between sessions
● Communicate openly and honestly with LaunchPath
● Take responsibility for their own decisions and actions
● Provide timely notice for cancellations or rescheduling
● Make payment according to the agreed schedule
8. CONFIDENTIALITY
LaunchPath agrees to keep all information shared by the Client confidential, except:
● When required by law
● When the Client provides permission to share information
● When LaunchPath reasonably believes there is imminent danger to the Client or others
The Client understands that LaunchPath may consult with other LaunchPath professionals for Client service and professional development purposes.
The Client agrees to treat all proprietary information, trade secrets, documents, and materials provided by the Coach or LaunchPath, including but not limited to program outlines, methods, templates, videos, and private community discussions, as strictly confidential and proprietary. Client shall not share, disclose, or reproduce any such proprietary information with any third party outside of the program without the express written consent of the Coach/LaunchPath.
LaunchPath’s collection and use of personal information is governed by LaunchPath’s Privacy Policy, available at www.launch-path.com, which is incorporated herein by reference.
9. PROFESSIONAL RELATIONSHIP
Nature of Relationship: LaunchPath is a professional relationship designed to support the Client in achieving their career goals. LaunchPath serves as a guide, strategist, and accountability partner.
Not Therapy or Counseling: The Client understands that LaunchPath is not psychotherapy, mental health treatment, or a substitute for professional advice (legal, financial, medical, etc.). LaunchPath does not diagnose or treat mental health conditions.
Outcomes Disclaimer: LaunchPath provides professional guidance, tools and coaching to support the Client’s career development. However, because career results depend on individual effort, timing, and market conditions, LaunchPath does not warrant or guarantee specific outcomes such as internship placements or job offers.
10. COMMUNICATION
Between sessions, LaunchPath and Client may communicate via email, text, or phone for brief questions or scheduling matters. LaunchPath will make reasonable efforts to respond within 24 hours during business days. Extended LaunchPath discussions should be reserved for scheduled sessions.
11. TERMINATION
Either party may terminate this Agreement with written notice.
LaunchPath does reserve the right to terminate this Agreement and Client’s participation immediately and without any refund if the Client breaches terms of this Agreement, including but not limited to:
● Failure to adhere to established professional ethical standards
● Misuse of the Coach’s/LaunchPath’s Intellectual Property.
● Displaying abusive, harassing, or disrespectful behavior towards LaunchPath’s Coaches or any other affiliated employees or program members.
Upon termination by either party:
● The Client remains responsible for the program payment. If Client terminates prior to the second session per the Refund Policy (4.) LaunchPath will refund monies paid to that point. Any exceptions to this policy will be at the discretion of LaunchPath and agreed to by both parties in writing.
● LaunchPath will return upon written request any materials or documents belonging to the Client.
● The covenants, agreements, and provisions of this Agreement, including but not limited to the Payment and Collections, Indemnification, and Intellectual Property clauses, shall survive and remain in full force and effect after the expiration or earlier termination of this Agreement.
12. LIABILITY LIMITATION
Client acknowledges that LaunchPath makes no guarantees, representations, or warranties regarding specific results from the LaunchPath Program. LaunchPath provides guidance, support, and education; however, the success of the Client is dependent on various factors, including the Client’s motivation, commitment, follow-through, and external market forces, none of which are within LaunchPath’s control.
Client acknowledges that the information provided by the LaunchPath is for educational and informational purposes only. Client agrees to seek independent, professional advice from a qualified expert before making financial, medical, legal, or other professional decisions.
In all cases, LaunchPath’s total liability to the Client for any reason shall be strictly limited to the total amount of fees actually paid by the Client to LaunchPath under this Agreement.
13. INTELLECTUAL PROPERTY
Client acknowledges and agrees that LaunchPath is the sole and exclusive owner of all intellectual property rights in and to the LaunchPath Program, including all course materials, documents, video recordings, audio recordings, templates, presentations, and methodologies (collectively, the ‘Program Materials’).
LaunchPath grants the Client a limited, non-transferable, non-sublicensable, revocable license to use the Program Materials solely for the Client’s personal, non-commercial use in connection with LaunchPath’s Program. This license expressly prohibits the Client from reproducing, distributing, modifying, selling, teaching, training, or creating derivative works based upon the Program Materials.
LaunchPath makes no claim of ownership over any intellectual property created by the Client during the program, which is based on the Client’s own original ideas and information.
14. INDEPENDENT CONTRACTOR
LaunchPath is an independent service provider/contractor. Nothing in this Agreement creates an employment relationship, partnership, or joint venture between the parties.
15. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties and supersedes any prior understandings or agreements. Any modifications must be made in writing and signed by both parties.
16. GOVERNING LAW
This Agreement shall be governed by the laws of the State of California, United States of America.